Sunrise Limousine Website Policy
Privacy Policy
This policy explains what information Sunrise Limousine collects through this website and direct communications, why we use it, when it may be shared, and how you can make a privacy request.
We collect details needed to respond to inquiries, review transportation requests, and operate the website.
Information supports trip planning, service delivery, recordkeeping, website security, and legal duties.
You can contact us about your information or change browser cookie controls at any time.
By using this website or sending information through a contact or reservation form, you acknowledge the practices described below. A transportation request does not become a confirmed reservation until Sunrise Limousine communicates confirmation.
Scope of this policy
This Privacy Policy applies to personal information collected through sunriselimousine.com, reservation and contact forms, email, telephone calls, and related communications about Sunrise Limousine transportation services.
It does not govern a third-party website, payment service, map, social platform, or other service that publishes its own privacy policy.
Information we collect
Information you provide
- Name, email address, telephone number, and preferred contact details.
- Service type, trip type, passenger count, pickup date, pickup time, pickup location, destination, and planned stops.
- Flight number, luggage details, vehicle preference, mobility requests, child-seat requests, event timing, and other notes you choose to provide.
- Messages, feedback, service questions, and records of communications with our team.
Information collected automatically
- Internet Protocol address, browser type, device type, operating system, language, referring page, pages viewed, and access times.
- Cookie identifiers and similar technical data used to operate, protect, and understand website activity.
Do not place full payment card numbers, government identification numbers, medical records, account passwords, or other highly sensitive information in a general website form or email.
How we collect information
We collect information directly when you complete a form, request a reservation, call, send an email, or communicate with Sunrise Limousine. We also receive technical information from the browser or device used to access the website.
Service providers that support website hosting, email delivery, security, form processing, or traffic measurement may provide related technical or service records to us.
How we use information
- Respond to questions and review reservation requests.
- Plan routes, pickup instructions, vehicle requests, passenger needs, and trip schedules.
- Send service messages, requested estimates, confirmations, schedule updates, and support replies.
- Maintain reservation, communication, accounting, and customer-service records.
- Operate, maintain, troubleshoot, and protect the website and forms.
- Detect spam, misuse, fraud, or activity that may affect website or service security.
- Meet legal duties, respond to lawful requests, and establish or defend legal claims.
Cookies and website data
The website may use cookies and similar technologies to remember technical preferences, operate site functions, protect forms, measure page activity, and diagnose performance issues. A cookie is a small data file stored by a browser.
You can block or delete cookies through browser settings. Blocking some cookies may affect website features, form behavior, or saved preferences. Browser controls vary by device and provider.
Some browsers send “Do Not Track” signals. Because there is no universal standard for interpreting these signals, this website may not respond to them automatically.
Sale and targeted advertising
Sunrise Limousine does not sell personal information submitted through its reservation or contact forms for money. We do not use sensitive personal information submitted through those forms to create profiles for cross-context behavioral advertising.
If our practices change in a way that requires a new notice or opt-out method under applicable law, we will update this policy and provide the required choice.
How long we keep information
We retain personal information for as long as reasonably needed to respond to an inquiry, manage a reservation, provide transportation, maintain business and accounting records, resolve disputes, enforce agreements, protect the website, and meet legal duties.
Retention periods can differ based on the type of record, the status of a customer relationship, operational needs, and applicable legal requirements. Information no longer needed is deleted, anonymized, or securely disposed of when reasonably practical.
How we protect information
We use reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, alteration, loss, misuse, or disclosure. Access should be limited to people and providers who need the information for approved work.
No website, email system, network, transmission method, or storage system can guarantee absolute security. Please use care when deciding what information to send online.
Your privacy rights and choices
Depending on where you live and which law applies, you may have the right to request access to personal information, correction of inaccurate information, deletion, a copy of certain information, or information about how data is used and shared.
- Send a request to info@sunriselimousine.com and describe the information or action involved.
- Use browser settings to manage cookies and similar local storage.
- Use the unsubscribe method in a marketing email, if one is sent, or ask us to stop promotional messages.
- Contact us if you want to update reservation or contact information.
We may need to verify your identity before completing a request. We will respond within the period required by applicable law. Some information may be retained when an exception applies, including records needed for an active reservation, legal duty, security purpose, accounting requirement, or legal claim. We will not unlawfully discriminate against a person for exercising an applicable privacy right.
Children’s privacy
This website is intended for people arranging transportation and is not directed to children under 13. Sunrise Limousine does not knowingly collect personal information online from a child under 13 without legally required parental consent.
If you believe a child submitted personal information through this website, contact us so the information can be reviewed and deleted when required.
Third-party services and links
The website may link to maps, social platforms, payment services, booking tools, or other third-party services. Their privacy practices are governed by their own notices. Review the privacy terms of a third party before submitting information to that service.
A link from this website does not make Sunrise Limousine responsible for a third party’s content, security, or privacy practices.
Changes to this policy
We may revise this Privacy Policy when website features, business practices, service providers, or legal requirements change. The effective date at the top of the page identifies the latest published version.
Material changes will be presented through an updated website notice or another method required by applicable law.
Questions or privacy requests
Contact Sunrise Limousine if you have a question about this policy or want to submit a privacy request. Include enough information for us to understand the request, but do not email sensitive identification documents unless we ask for a secure verification method.